In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price.

In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure:

• Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden costs.
• Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available.

Why choose product support services from Fujitsu?

• When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with the latest technology as well as comprehensive services to supplement the standard warranty.
• The Fujitsu approach ensures prompt, smooth installation around the world.
• Fujitsu employs standardized support building blocks, adapted to customer needs, enabling you to get support in time and around the clock.
• You can extend your standard warranty for a predefined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.