In fact, it is difficult to find suitable accessories for this item in Switzerland, and we currently have no source of supply for it.

Yes, I did that and it worked really well. I used the following product: Biohy Wischroboter cleaning agent 35855880

We have 2 dogs and 2 cats. That's never a problem. The hoover empties itself at the station and there is never any hair there.

WLAN fits, in the same

In fact, only 10 pieces were available at the reduced price. These were sold shortly after 12 noon, after which the previous price was restored. We regret that the quantity was so small.

Only two dust bags were included, one already inserted, one additional, everything else was just there. So far I haven't found any specifically for the Ultra Heat, either on Aliexpress or here in Germany. Maybe the things from the L20 or the other L10 will fit... But most of the time these things are available soon anyway.

Yes, you can set the robot to only vacuum and not mop in certain rooms. The app allows you to select different cleaning modes (vacuuming only, mopping only or both) for individual rooms or zones.

The battery is included in the warranty. It is also possible to obtain an extended warranty after purchase.

I'm not familiar with the values, but: I only have hard floors and the hoover cleans well and reliably!

Hello Martina, the device works very well for more. you have to check in the settings that the suction power and the wetting of the mobs (depending on the condition of the floor) is set correctly. greetings

The hot water is mainly used to clean the mops after use, not to clean the floor directly. The robot uses hot water to wash the mops in its base, which helps to effectively remove oil stains and prevent unpleasant odours and mildew. For floor cleaning, the robot uses mops that can be wetted with cold water, but hot water is not applied directly to the floor.

Yes, the Dreame L40 Ultra is currently the cheapest vacuum-mopping robot that cleans the mop pads with warm water and then dries them.

The Dreame L10s Pro Ultra Heat offers several advantages over the L10s Ultra Gen2. Here are some of the most important differences: - Hot water mop cleaning: The L10s Pro Ultra Heat can clean mops with hot water, which removes grease residue more effectively. This function is missing on the L10s Ultra Gen2. - Navigation and camera function: The L10s Pro Ultra Heat has better navigation with laser room measurement and an RGB camera that enables a live view function. The L10s Ultra Gen2, on the other hand, uses an IR camera without live view. - Mop extend function: The L10s Pro Ultra Heat has an extendable mop function that enables better edge cleaning. Overall, the L10s Pro Ultra Heat offers more advanced functions, especially in mop cleaning and navigation. However, the L10s Ultra Gen2 is less expensive and offers pet mode, which can be useful for households with pets.

Hello The robot hoover can easily drive over carpets with a height of 0.5 cm. It has a carpet detection function that allows you to customise cleaning on carpets. You can configure the cleaning programmes to determine where the robot cleans wet and dry and where it only cleans dry. The robot is also suitable for parquet.

I ordered the robot vacuum on 28 January and am still waiting.

Sali You need a separate water connection kit, also available here at Galaxus. Make sure you get the right one. LG

Hello, you can, but you don't have to. There are tanks for filling and one for dirty water.

Unfortunately, we do not offer this spare part in our range. I would recommend that you check directly with the manufacturer, they will certainly be able to help you.

You do not necessarily have to connect the charging station to the water connection and water drain. Instead, you can manually fill the fresh water tank and empty the dirty water tank. However, there is an optional water connection kit that automates the process if you prefer.

Yes, a charging station is included with this product. The charging station is an important part of the robot hoover and offers additional functions such as automatic emptying of the dust container and cleaning the mops with hot water.