With my iPad Pro, the USB connection of the hub is extremely unreliable. For example, when I connect my USB headset, the signal keeps dropping out and there are small interruptions. Has anyone here had the same experience as me? With my other hub, the USB connection works without any problems.

Question

Answer

Please make sure that your iPad is listed as fully compatible on https://satechi.net/products/slim-multi-port-adapter-with-ethernet?variant=32219893891160. Basically, the product should be driverless, so I tend to rule out a software problem. Possibly the USB port is defective - so it might make sense to send the product in for testing: https://helpcenter.digitec.ch/hc/de/articles/115005648925-Mein-Produkt-ist-defekt-was-kann-ich-tun-#:~:text=Your%20product%20is%20broken%20or,come%20and%20inform%20you%20about%C3%BCber.

Your data. Your choice.

Search

Question about Satechi USB-C Slim Multi-port

With my iPad Pro, the USB connection of the hub is extremely unreliable. For example, when I connect my USB headset, the signal keeps dropping out and there are small interruptions. Has anyone here had the same experience as me? With my other hub, the USB connection works without any problems.