We kindly ask you to please contact our Customer Service directly, so that they can help you accordingly. https://helpcenter.galaxus.ch/hc/de/requests/new

Hello, No it doesn't run while charging as I have experienced on mine.

You can fill it with water and add a drop of soap and then mix it once, then it is clean and does not smell. The best thing is to mix it again with just water to rinse it out.

The best thing to do is to contact our customer service directly at https://helpcenter.galaxus.ch/hc/de/requests/new. Then your request can be checked individually. :) LG