As I can see, the photo matches the product. Have you received a different one? If that is the case, please contact our customer service directly with photos of the received product and the GTIN/EAN, so we can check what caused the error and work out a solution. You can find the contact information on the following link: https://helpcenter.galaxus.ch/hc/en-us/requests/new?ticket_form_id=39231

Thank you very much for the message. We will add it as soon as possible.

Thank you very much for letting us know. We will be happy to pass this on internally to the relevant department and hope that this will be checked promptly.