It's always a thing with the official online shops of the manufacturers. In many cases, the prices there fall less quickly and are generally somewhat higher, which results in something like this.
I don't know exactly what is meant by this question or it is a bit too superficial and not specific enough, but if the question is whether the Air 2S is certified under the new European drone law in a certain class, special or different from its predecessors, the answer is clearly NO. Or in other words, it falls into the same category as current stock drones in the same size and weight class. In Europe (and later also in Switzerland) this means at least the A1/A3 licence (compulsory) with the known restrictions and if you want to do more, the A2 licence.
Unfortunately, we do not have any empirical data on this. Therefore, your question has been forwarded to our community so that someone who has more detailed information can answer it.
I don't know the problem, but apparently the batteries are activated the first time they are charged. You should charge them individually, i.e. remove the plug from the multi-charger and connect it directly to the battery. This may also apply to older models, but it was not necessary for me. If this does not help, you will have to contact support.
The product experts from our costumer support are sometimes able to order replacement parts directly from our suppliers 👍 I hope they can help you out. Alternatively, DJI's Swiss website might have the part you are looking for:
https://www.dji.com/ch
The accessories that come with this product are: Radio control, smart flight battery, battery charger, AC power cable, 6 low-noise propellers, nacelle cover, Type-C cable, 3 RC cables (USB Type-C, Lightning, Micro USB), 2 spare joysticks.