Your data. Your choice.

We use cookies and similar technologies to provide you with the best shopping experience as well as for marketing purposes. Please accept, decline or manage the use of your information.

i-tec USB 3.0 / USB-C Dual 4K Dock (USB-C, 6 Ports)
EUR134,99

i-tec USB 3.0 / USB-C Dual 4K Dock

USB-C, 6 Ports


Question about i-tec USB 3.0 / USB-C Dual 4K Dock

avatar
HaraldH733

2 years ago

I have installed the driver for the 4KDock on the MacBook Pro 2023. There are 2 monitors connected to the dock via Display Port. When I connect the port to the MacBook with USB-C, no monitors are displayed in the settings and the monitors notice that something has happened but report "no connection": What can I do?

Avatar
avatar
Anonymous

2 years ago

Hello - Do you have the latest displaylink driver/software installed (1.8.1 Build 63.180)?
Is the displaylink software running (you can see it at the top of the bar, two rectangles that overlap - are the screens "mentioned" there)? Have you made the settings "System settings => Privacy & security => Screen recording => Display link manager ON"?
Reboot already done? Power is on and plugged in (at the back of the itec?).
I have a 2022 M1 with i-Tec and Display-Link... 2 monitors (DP) on 4K - sometimes it's a bit "bocky" - then only helps: disconnect dock, switch off dock, switch on... but then it works for hours with me ;) LG