Hi Francesca

Thank you for your question. Please check that the robot has been placed correctly on the charging station and is charging. If there are problems with charging, make sure that the metal contact points on the charging base and the bottom of the Roomba are clean. It is important that the charging contacts are cleaned regularly and that any deposits are visible. Sometimes an oxide layer forms on them and the current flow can no longer be guaranteed in an ideal way. Thoroughly clean the contacts with a fine sandpaper or scratch sponge.

If these points do not help you, please contact us directly. You can contact our service centre on +41 62 746 06 74 or by e-mail at service@irobotics.ch. We will be happy to hear from you.

Kind regards,
Your iRobot team

I don't know mine only when it is loading