Teachers are faced with the challenge of always having to communicate professionally in the classroom and in the staff room. This book supports them in their work with employees in the school context (learners, parents, colleagues), with concrete examples and suggested solutions. Because with the right language tools, situations can be elegantly moulded out of imbalances.

utb+:
In addition to the book, readers receive further examples including suggested solutions to practise and improve the handling of certain problem areas at school. Available from utb.de.