Currently, the uncertain economic situation is causing anxiety. This leads to a decreased willingness to discuss among many employees and managers, while leaders exhibit more authority. Conflicts are commonplace. Millions of euros are wasted in companies due to conflicts that are swept under the rug or unnecessarily escalated. In this pivotal book, the topic is examined from both sides: from the corporate perspective, executives from renowned companies share their experiences, while from a consulting perspective, the authors explain tactics and tools for effectively managing conflicts - from countering combative rhetoric to diplomatically resolving proxy conflicts.