Managing Information Technology

Francisco Castillo, 2018
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Product details

"Managing Information Technology" is a professional book that addresses the critical aspects of IT management practice. It is aimed at IT leaders, particularly Chief Information Officers (CIOs), and provides a comprehensive analysis of the two essential components of information technology: strategic planning and operational implementation. The book begins with the ideal organization of an IT department and explains the necessity of distinguishing between long-term strategies and short-term operational concerns. It discusses the challenges of operational management and offers insights into best industry standards and their practical application. Furthermore, project management is covered, highlighting the differences between methods for projects and those for operations. Special attention is given to the transition from projects to operational status, an often overlooked but critical aspect. With a clear focus on the principles of IT service management and best practices in project management, this book serves as a valuable resource for IT managers and professionals.

Key specifications

topic
Technology & IT
Author
Francisco Castillo
Book cover
Paperback
Year
2018
Item number
56003416

General information

Publisher
Springer
Category
Reference books
Release date
11.3.2025

Book properties

topic
Technology & IT
Author
Francisco Castillo
Year
2018
Book cover
Paperback
Year
2018

Voluntary climate contribution

CO₂-Emission
Climate contribution

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty

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Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • 40.Penguin Random House
    0,1 %
  • 40.rororo
    0,1 %
  • 40.Springer
    0,1 %
  • 40.Urban & Fischer
    0,1 %
  • 44.Beck C.H.
    0,2 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Springer
    Not enough data
  • Anaconda
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  • Ariston
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  • Avery Publishing Group
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  • Beck C.H.
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • 52.Finanzbuch
    1,1 %
  • 52.Simon & Schuster
    1,1 %
  • 52.Springer
    1,1 %
  • 56.UTB
    1,2 %
  • 56.Various Publishers
    1,2 %
Source: Galaxus