Risk Management Model In ITIL
Sarah Vilarinho, 2017More than 10 pieces in stock at supplier
Product details
The book "Risk Management Model In ITIL" by Sarah Vilarinho offers a comprehensive analysis of risk management within the ITIL framework. ITIL, known for its best practices in IT service management, often demonstrates a coordinated execution of exercises regarding risk management rather than establishing a clearly defined process. This gap can hinder the efficiency of ITIL implementation in organizations. Vilarinho examines this issue and compares IT risk management in ITIL with other IT governance and service management frameworks. The book proposes integrating the M_o_R risk management framework into ITIL by mapping all M_o_R processes. Additionally, new elements such as Key Risk Indicators (KRIs) and an additional process for defining risk management are introduced to support risk control in other processes without altering the existing framework.
Author | Sarah Vilarinho |
Book cover | Paperback |
Year | 2017 |
Item number | 55930650 |
Publisher | Novas Edicioes Academicas |
Category | Reference books |
Release date | 11.3.2025 |
Author | Sarah Vilarinho |
Year | 2017 |
Book cover | Paperback |
Year | 2017 |
CO₂-Emission | |
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