Risk Management Model In ITIL

Sarah Vilarinho, 2017
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The book "Risk Management Model In ITIL" by Sarah Vilarinho offers a comprehensive analysis of risk management within the ITIL framework. ITIL, known for its best practices in IT service management, often demonstrates a coordinated execution of exercises regarding risk management rather than establishing a clearly defined process. This gap can hinder the efficiency of ITIL implementation in organizations. Vilarinho examines this issue and compares IT risk management in ITIL with other IT governance and service management frameworks. The book proposes integrating the M_o_R risk management framework into ITIL by mapping all M_o_R processes. Additionally, new elements such as Key Risk Indicators (KRIs) and an additional process for defining risk management are introduced to support risk control in other processes without altering the existing framework.

Key specifications

Author
Sarah Vilarinho
Book cover
Paperback
Year
2017
Item number
55930650

General information

Publisher
Novas Edicioes Academicas
Category
Reference books
Release date
11.3.2025

Book properties

Author
Sarah Vilarinho
Year
2017
Book cover
Paperback
Year
2017

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24 Months statutory warranty

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