Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Billerbeck Novum

40 x 80 cm
Price in EUR including VAT
Delivered Mon, 30.3.
More than 10 pieces in stock at supplier
free shipping

Product details

Overall height: Highest point approximately 13 cm, lowest point approximately 10 cm.

This dreamy pillow with enhanced neck support function has been designed and developed based on the scientific research of the billerbeck Foundation for Sleep & Health. The specially designed pillow shape ensures that the head and neck are positioned in a body-conforming manner, thereby preventing tension in the shoulder and neck area. The flexibility in application allows for a total of twelve different adjustment variants. The practical notches ensure that the plates do not slip. The cover is washable up to 95°C.

Filling: Sleeping surface made of viscoelastic high-tech material, removable wedge-shaped center insert, third layer made of soft latex.

Cover: Velvet-soft microfiber fabric (100% polyester), quilted with Airsoft fiber (100% polyester).

Firmness: Adjustable from medium to firm.

Color: White.

Key specifications

Filling material
Viscoelastic foam and latex
Cover material description
100% polyester
Additional properties
Storage compartment
Supporting force
Medium
Sleeping position
Allergy sufferers
Washing instructions
Do not bleachDo not ironSuitable for washing machines

General information

Item number
21893369
Manufacturer
Billerbeck
Category
Pillows
Manufacturer no.
2460580002
Release date
26.8.2022

Colour

Colour
White
Exact colour description
White

Material

Main fabric material
Polyester
Filling material
Foam material
Filling material
Viscoelastic foam and latex
Cover material description
100% polyester

Pillow properties

Pillow type
Neck support pillow
Shape
Rectangular
Additional properties
Storage compartment
Supporting force
Medium
Sleeping position
Allergy sufferers

Cleaning

Washing instructions
Do not bleachDo not ironSuitable for washing machines

Origin

Country of origin
Germany

Voluntary climate contribution

CO₂ emissions
32,73 kg
Climate contribution
EUR 0,81

Product dimensions

Format (dimension)
40 x 80 cm
Length
80 cm
Width
40 cm
Weight
1200 g

Package dimensions

Length
75 cm
Width
41 cm
Height
12 cm
Weight
800 g

14-day cancellation right
30-day right of return
24 Months statutory warranty
1 additional offer
Legal concerns

Compare products

Goes with

Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Pillows» category have a defect within the first 24 months?

Source: Galaxus
  • 1.Sissel
    0 %
  • 1.Traumschlaf
    0 %
  • 6.Blackroll
    0,1 %
  • 7.Billerbeck
    0,2 %
  • 8.Hefel
    0,3 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • 1.Billerbeck
    1 day
  • 1.Blackroll
    1 day

Return rate

How often is a product of this brand in the «Pillows» category returned?

Source: Galaxus
  • 3.Traumschlaf
    2,4 %
  • 5.Bestschlaf
    3,3 %
  • 6.Billerbeck
    4,5 %
  • 7.Aktivshop
    5 %
  • 8.Hefel
    6,7 %
Source: Galaxus

Translation: machine translated
Good72/100
Rank 6 out of 14Stiftung WarentestNackenkissen im TestReleaseSeptember 2025

Rustles. Rather hard pillow, makes noises when turned over. According to the supplier, the middle layer can be removed. Cover washable at 95 degrees Celsius, then noticeable pilling inside.