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PetSafe Petporte Smart Flap (Microchip Cat Flap)
EUR216,79

PetSafe Petporte Smart Flap

Microchip Cat Flap


Question about PetSafe Petporte Smart Flap

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MattePixella66

8 months ago

After yesterday's thunderstorm, the cat flap opens outwards but the cat can't get in the other way round. What can I do?

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heimberg05

8 months ago • purchased this product

purchased this product
Helpful answer
Good evening, I would disconnect the device from the power supply and restart it. Greetings H. Schmid
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norbi1978

8 months ago • purchased this product

purchased this product
- Does your cat have a chip?
- Which LED lights up?
- Consult the instructions
- Disconnect the flap from the power supply for a few seconds
- Reprogramme the flap or switch it to chip mode (open outwards, inwards only with chip)
- Hold your cat against the flap from the outside and see if the flap opens with the chip
- Reprogramme your cat's chip