On ours, the front roller needs a brutal amount of force to release. Could it be that it's not engaging properly because you're not turning it hard enough? Otherwise, since it's obviously not the roller (wear material?) but the building, I would try it as a warranty claim. You have probably swapped the two rollers before.

I can't say anything about OILED parquet floors. But yes, the amount of water can be "adjusted" between no water, normal and lots of water. Yes, soap works, but it shouldn't be foaming. Overall, I'm satisfied with the suction power, but it's not good enough for dry vacuuming. It's more like an electric mop...

Yes, there are exchangeable brushes for the Philips AquaTrio 9000 hoover. The microfiber brushes of the AquaSpin nozzle system are removable and can be replaced. You can use the cleaning brush handle to remove the microfiber brushes by turning the brush caps anti-clockwise.

Dimensions according to Philipps: - Cleaning and storage station: 48 x 34.5 x 52 cm - Wet and dry vacuum cleaner: 25 x 27 x 114 cm - Dry vacuum cleaner: 30 x 26 x 118 cm

We recommend that you contact the manufacturer directly so that your question can be answered.

I have not been able to find the XW9384 in our range. According to Philips, there don't seem to be any technical differences here. If the information from Philips is correct, which it should be, then the XW9383 also comes with a wall bracket.

approx. 48cm * 35cm, but be careful, when the suction cup is in the holder, the attachment protrudes slightly beyond the base plate. If you take this into account, then it is more like 48cm * 38cm

Hello StefanA827 I've only had mine for a good 2 weeks and it doesn't leave any puddles of water.

Hi Tats, everything works perfectly and everything is included, including the original box. If you want, I'll give you the second battery for free. I am selling it because I just wanted to test it. I already have a Samsung hoover and wet vacuum cleaner from Dreame. Greetings Sandro

Well, these are on a web shop in Switzerland which is run by a Swiss company with Swiss employees and Swiss wages.

According to Philips, the following battery should fit: Philips XV1797/01

Technically there is no difference, the more expensive model XW9463/11 comes with more accessories or other accessories. Area covered with one battery charge with this model Up to 185 m2 with the XW9463/11 it is up to 240 m²: See manufacturer's page.