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Mova P50s Ultra (24000 Pa, Wiping pads (rotating))

Mova P50s Ultra

24000 Pa, Wiping pads (rotating)

Question about Mova P50s Ultra

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chrigu_st

3 months ago

I am very doubtful about this product at the moment. Is it normal for the robot to constantly get lost in the home (already remapped several times)? When cleaning, it often only cleans part of the flat and then returns to the base station and tells me it's finished. What can I do about this? I have already cleaned all the sensors, moved the base station and remapped, but without any improvement.

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Virginia Parrotta

3 months ago

Thank you for your feedback. No, this behaviour is not normal. If the Mova P50s Ultra gets lost, skips rooms or ends cleaning prematurely despite repeated remapping, this indicates a navigation problem. As you have already cleaned the sensors, moved the base station and remapped, the robot should actually be working reliably. Please contact our Galaxus Assistant about this so that we can help you with your problem: https://www.galaxus.ch/help