Here is the answer I got from the responsible department (I didn't get any other information I'm sorry):
I guess not, the manufacturer number of the product is - GasEB-EU. So it is designed for the EU markets. In this case, an adapter is needed.
For more information, please contact customer service.
Hello, with petrol with pretty much everyone. More difficult with gas, as pure propane is not sold in Switzerland, but 70% butane + 30% propane, butane does not like to gasify at sub-zero temperatures and remains in the bottle, i.e. after 30% propane is used up, it goes out.
In combination with batteries, it is also important to note that LiFePo4 must not be charged at low temperatures.
If you are interested, I have an unused petrol-only model on Tutti.
The item is supplied with an EU connection, with an adapter for CH bottles. The product can also be operated with petrol. https://www.maurelma.ch/Produkte/Generator/Ecoflow/EcoFlow_Smart_Generator_Dualfuel_User_Manual.pdf
Because an additional battery can be connected to the River Pro and this connection has the same specifications as the output of the generator, I assume yes. However, the River Pro cannot control the generator, i.e. switch it on and off as needed, only the Delta Max or Pro can do that.
It is a pure generator that cannot/should not be operated indoors (exhaust fumes). When it is running, it can either charge a power station or directly operate a device.
DO NOT BUY ECOFLOW PRODUCTS. THERE IS NO POSSIBILITY TO REPAIR FOR OUR SWITZERLAND MARKET AS PER ANSWER FROM ECOFLOW AFTER A FAILED FIRMWARE UPGRADE. Furthermore, Galaxus says that they do not sell the product directly, sold by a third part vendor and are not responsible for it even if they certainly get a commission on the selling price. So if you buy and something goes wrong, you will enter an insane ping pong game.
"Although I would like to arrange a repair service for you within my approval area, the relevant process is impossible to carry out because of your current residence (Switzerland). Since our repair center is in Germany, you need to send the device back to Germany. This can result in very enormous postage costs and diverse tariffs during the return process between the two countries. The return between Germany and Switzerland has never succeeded. It is unacceptable and senseless for you as well as for us. I hope that you can understand this explanation of the current situation of your device. "
We are very sorry that you had that bad of an experience. The main problem here is, that the involved third party dealer went bankrupt. In this situation, the brand directly gets responsible. All offers from the bankrupt third party dealer were taken off and are no longer available. With EcoFlow products that are bought directly from us, the service is fully coordinated and handled by us in cooperation with corresponding service centres. In general, this problem should also not count for other third party dealers. This is a very rare & unfortunate situation. If there are any open questions, do not hesitate to contact our Customer Service.
DO NOT BUY ECOFLOW PRODUCTS. THERE IS NO POSSIBILITY TO REPAIR FOR OUR SWITZERLAND MARKET AS PER ANSWER FROM ECOFLOW AFTER A FAILED FIRMWARE UPGRADE. Furthermore, Galaxus says that they do not sell the product directly, sold by a third part vendor and are not responsible for it even if they certainly get a commission on the selling price. So if you buy and something goes wrong, you will enter an insane ping pong game.
"Although I would like to arrange a repair service for you within my approval area, the relevant process is impossible to carry out because of your current residence (Switzerland). Since our repair center is in Germany, you need to send the device back to Germany. This can result in very enormous postage costs and diverse tariffs during the return process between the two countries. The return between Germany and Switzerland has never succeeded. It is unacceptable and senseless for you as well as for us. I hope that you can understand this explanation of the current situation of your device. "
We are very sorry that you had that bad of an experience. The main problem here is, that the involved third party dealer went bankrupt. In this situation, the brand directly gets responsible. All offers from the bankrupt third party dealer were taken off and are no longer available. With EcoFlow products that are bought directly from us, the service is fully coordinated and handled by us in cooperation with corresponding service centres. In general, this problem should also not count for other third party dealers. This is a very rare & unfortunate situation. If there are any open questions, do not hesitate to contact our Customer Service.
DO NOT BUY ECOFLOW PRODUCTS. THERE IS NO POSSIBILITY TO REPAIR FOR OUR SWITZERLAND MARKET AS PER ANSWER FROM ECOFLOW AFTER A FAILED FIRMWARD UPGRADE
"Although I would like to arrange a repair service for you within my approval area, the relevant process is impossible to carry out because of your current residence (Switzerland). Since our repair center is in Germany, you need to send the device back to Germany. This can result in very enormous postage costs and diverse tariffs during the return process between the two countries. The return between Germany and Switzerland has never succeeded. It is unacceptable and senseless for you as well as for us. I hope that you can understand this explanation of the current situation of your device. "
Sherry
EcoFlow Customer Service Team
EcoFlow EU
T:+49 800 0002566 DE
+43 80 001 8036 AT (9:00-17:00 CET, Monday-Friday)
+44 808 812 6006 UK (8:00-16:00 GMT+1, Monday-Friday)
