EcoFlow Smart generator
1800 W, 4 l
Questions about EcoFlow Smart generator
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0 questions and answers
Helpful answer
It has an EU socket and a connection socket for Ecoflow Powerstation or battery.
Former employee
3 years ago
Here is the answer I got from the responsible department (I didn't get any other information I'm sorry):
I guess not, the manufacturer number of the product is - GasEB-EU. So it is designed for the EU markets. In this case, an adapter is needed.
For more information, please contact customer service.
Helpful answer
No, it has the German Schuko system and Ecoflow plug.
The gas connection is also German standard for which an adapter for Ch bottles is required
We are very sorry that you had that bad of an experience. The main problem here is, that the involved third party dealer went bankrupt. In this situation, the brand directly gets responsible. All offers from the bankrupt third party dealer were taken off and are no longer available. With EcoFlow products that are bought directly from us, the service is fully coordinated and handled by us in cooperation with corresponding service centres. In general, this problem should also not count for other third party dealers. This is a very rare & unfortunate situation. If there are any open questions, do not hesitate to contact our Customer Service.
We are very sorry that you had that bad of an experience. The main problem here is, that the involved third party dealer went bankrupt. In this situation, the brand directly gets responsible. All offers from the bankrupt third party dealer were taken off and are no longer available. With EcoFlow products that are bought directly from us, the service is fully coordinated and handled by us in cooperation with corresponding service centres. In general, this problem should also not count for other third party dealers. This is a very rare & unfortunate situation. If there are any open questions, do not hesitate to contact our Customer Service.
Hello, with petrol with pretty much everyone. More difficult with gas, as pure propane is not sold in Switzerland, but 70% butane + 30% propane, butane does not like to gasify at sub-zero temperatures and remains in the bottle, i.e. after 30% propane is used up, it goes out.
In combination with batteries, it is also important to note that LiFePo4 must not be charged at low temperatures.
If you are interested, I have an unused petrol-only model on Tutti.
Former employee
2 years ago
This is an offer from a marketplace retailer. Therefore, we have no influence on the pricing of this item.
Helpful answer
The item is supplied with an EU connection, with an adapter for CH bottles. The product can also be operated with petrol. https://www.maurelma.ch/Produkte/Generator/Ecoflow/EcoFlow_Smart_Generator_Dualfuel_User_Manual.pdf
Versuchs mal hier:
https://ecoflowtechhelp.zendesk.com/hc/en-us
https://eu.ecoflow.com
Because an additional battery can be connected to the River Pro and this connection has the same specifications as the output of the generator, I assume yes. However, the River Pro cannot control the generator, i.e. switch it on and off as needed, only the Delta Max or Pro can do that.
Former employee
3 years ago
Unfortunately, we have no information on this.
Yes, it has the appropriate cable (incl. remote control of the generator by the Delta) approx. 5m with it.
Ja, ist ca. 5m lang.
It is a pure generator that cannot/should not be operated indoors (exhaust fumes). When it is running, it can either charge a power station or directly operate a device.
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