Smart TVs send private data to Netflix and Facebook

Luca Fontana

19.9.2019

Translation: machine translated

According to American and British researchers, smart TVs are likely to transmit sensitive user data to third parties such as Netflix, Google and Facebook. Even if users do not have a user account with the services in question.

This is reported exclusively by the Financial Times, a London-based business newspaper that cannot be described as a purely financial paper due to its many political articles.

Transmission of data to third parties, even without an account

In the age of streaming and the constant exchange of metadata between users and service providers, this report is hardly surprising. Especially as manufacturers such as Samsung or LG already openly admit that they exchange image data between TVs and servers in South Korea for better and more efficient scaling - especially for 8K TVs. However, both manufacturers point out that image data exchange can be manually disabled in the device settings.

The next passage in the Financial Times article contains more polemical elements: data would be sent regardless of whether viewers have an account with the relevant service provider.

Another argument for those who protect their privacy on the Internet. Especially as more and more home automation devices exchange metadata galore for networking. Some of them even listen to you constantly to wait for activation keywords unless you manually turn them off.

According to the article, the main content of this sensitive data should be the location, IP address and time of interaction with the TV sets. But the researchers can't say for sure: they admit that the data is "surprisingly well encrypted."

What are Samsung and LG saying?

What are the manufacturers' views on these claims? Upon request, I received the following statement from Samsung Switzerland:

I have not yet received a response from LG. Should this change, I will update the article.

Luca Fontana

Senior Editor

Luca.Fontana@digitecgalaxus.ch

I'm an outdoorsy guy and enjoy sports that push me to the limit – now that’s what I call comfort zone! But I'm also about curling up in an armchair with books about ugly intrigue and sinister kingkillers. Being an avid cinema-goer, I’ve been known to rave about film scores for hours on end. I’ve always wanted to say: «I am Groot.» more

---

News + Trends

From the latest iPhone to the return of 80s fashion. The editorial team will help you make sense of it all.

Show all