Alcatel -Lucent M5 DeskPhone
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Product details
The Alcatel-Lucent Enterprise M5 Myriad SIP desk phone is a wired VoIP phone designed for professional communication environments. It supports Power over Ethernet (PoE) Class 2 for simplified installation and features a built-in answering machine for reliable call management. The device delivers super-wideband audio in hands-free mode with echo cancellation and duplex performance for clear conversations. A 2.8-inch color display provides intuitive navigation, complemented by a 4-way navigation button, 8 line keys, and 4 softkeys for efficient operation. Connectivity options include USB-A and USB-C ports, allowing it to be used as an external speaker for a PC to utilize high-quality audio or to connect accessories such as expansion modules, headsets, and conference modules. It also supports a Wi-Fi dongle for wireless network flexibility. The desk phone includes an adjustable stand and customizable faceplates to enhance brand visibility. Operating with the standardized SIP protocol ensures compatibility with major open SIP servers and offers extensive telephony features. This model is the successor to previous Alcatel-Lucent Enterprise desk phones, emphasizing durability and reliability in office environments.
Phone type | VoIP |
Phone connection | Ethernet |
Phone Features | Call forwarding, Hands-free kit, Waiting |
Item number | 14617334 |
Manufacturer | Alcatel |
Category | Phones |
Manufacturer no. | 3MK27002AA |
Release date | 13.1.2021 |
External links |
Colour | Grey |
Exact colour description | Grey |
Phone type | VoIP |
Phone connection | Ethernet |
VoIP protocol | SIP v2 |
Signal transmission | Cable |
Number of phonebook entries | 1000 |
Max. numbers on blacklist | 1000 |
Phone Features | Call forwarding, Hands-free kit, Waiting |
PoE Standard | 802.3at (PoE+) |
Image resolution | 320 x 240 pixels |
Display size (inches) | 2.80" |
Country of origin | Germany |
CO₂ emissions | 427,47 kg |
Climate contribution | EUR 6,45 |
Scope of delivery | List |
Height | 183 mm |
Product Safety |
Length | 28.60 cm |
Width | 25.10 cm |
Height | 7.70 cm |
Weight | 1.13 kg |
30-day right of return
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Reviews & Ratings
Statutory warranty score
How often does a product of this brand in the «Phones» category have a defect within the first 24 months?
Source: Galaxus- 11.Snom1,3 %
- 11.Ubiquiti1,3 %
- 15.Alcatel1,4 %
- 16.Yealink1,5 %
- 17.Cisco1,8 %
Statutory warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Galaxus- 1.Alcatel0 days
- 1.amplicom0 days
- 1.Gigaset0 days
- 1.Grandstream0 days
- 1.Panasonic0 days
Return rate
How often is a product of this brand in the «Phones» category returned?
Source: Galaxus- 4.Fritz2,1 %
- 4.HP2,1 %
- 6.Alcatel2,4 %
- 7.Philips3,7 %
- 8.amplicom4 %