In addition to the 14-day statutory cancellation right, Galaxus grants an optional right of return for 100 days from receipt of the goods. However, this product can only be returned if it's unopened.
Statutory warranty
24 months
You can send us the defective product. We will cover the shipping costs.
Returns and guarantee
Please use our simplified returns process to return a product or register a guarantee: Returns and guarantee
Please use our simplified process in the customer account, which takes into account any guarantee extensions you have purchased. This ensures that your request can be processed as quickly and easily as possible.
