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Dell Warranty Extension Basic Advanced Exchange Support

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Product details

Dell's standard service covers the repair or replacement of manufacturing defects. With the Advanced Exchange Service, you will receive a replacement monitor from Dell if the warranty issue cannot be resolved remotely. Dell recommends ProSupport – if you need assistance outside of business hours, upgrading to ProSupport for monitors is worthwhile. * Availability and terms of Dell Services vary by region and product. For more information, please contact a sales representative.

Key specifications

Item number
16011399

General information

Manufacturer
Dell
Category
Monitor accessories
Manufacturer no.
MM4_3AE5AE
Release date
28.4.2021

Monitor accessory properties

Monitor accessory type
Warranty extension

Sustainability

Manufacturer commitment
RE100SBTi

Voluntary climate contribution

Manufacturer compensation
According to RE100, the manufacturer Dell fully compensates for its energy consumption, leading to a reduction in emissions.
CO₂-Emission
Climate contribution

Legal Notice

Product Safety

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Monitor accessories» category have a defect within the first 24 months?

Source: Galaxus
  • Dell
    Not enough data
  • 1.Datacolor
    0,3 %
  • 1.Qoltec
    0,3 %
  • 3.ASUS
    0,6 %
  • 3.Xrite
    0,6 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Dell
    Not enough data
  • ASUS
    Not enough data
  • Datacolor
    Not enough data
  • Qoltec
    Not enough data
  • StarTech
    Not enough data

Unfortunately, we don't have enough data for this category yet.

Return rate

How often is a product of this brand in the «Monitor accessories» category returned?

Source: Galaxus
  • Dell
    Not enough data
  • 1.StarTech
    0 %
  • 2.Xrite
    1,7 %
  • 3.Datacolor
    4,6 %
  • 4.Qoltec
    16,6 %
Source: Galaxus