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Statutory warranty score
How often does a product of this brand in the «Printer accessories» category have a defect within the first 24 months?
Source: Galaxus- 10.RICOH0,4 %
- 11.Kyocera0,5 %
- 11.Lexmark0,5 %
- 13.HP0,6 %
- 14.OKI1,4 %
Statutory warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Galaxus- 1.Epson0 days
- 3.Canon3 days
- 3.HP3 days
- 5.OKI4 days
- 6.Kyocera11 days
Return rate
How often is a product of this brand in the «Printer accessories» category returned?
Source: Galaxus- 9.Samsung2,9 %
- 10.OKI3,1 %
- 11.HP3,2 %
- 12.Brother3,3 %
- 12.Xerox3,3 %
Source: Galaxus