Lenovo Premium Care: 3 years

Extended support from real people, real fast. Premium Care is the new standard for extended technical support. Our experienced technicians are ready to help you with any issues related to your Lenovo device, peripherals, and even software.

With this no-queue customer support service that connects you directly to experts, Lenovo gives you peace of mind and faster resolutions, providing you with more value from your device.

Real people: You choose how you want to reach us - by phone, chat, or email - and our tech experts will take care of you. Support for PC problems from real people.

Real fast: Perfectly trained technicians provide you with real-time solutions, whatever the problem, right from the first contact. If necessary, our team will schedule a visit to your location for the next business day.

Really simple: Help to get started and use your hardware and software. Simple solutions that are easy to access - that's the ideal Premium Care support experience.

PC health check: Free annual health check that allows our experts to spot problems before you do, so they can resolve them quickly and help you avoid PC issues.

Help with hardware and software: Whether you need help setting up or adding a new printer, Lenovo Premium Care is there for you. Now you have one place to go for support so you can do what you love with your device. Aside from top-level hardware support and assistance with using your devices whenever you need it, our team is always ready to answer your questions about the software applications you use every day.

Supported software: Windows OS, Lenovo SHAREit, Lenovo OneKey Recovery, Lenovo REACHit, Lenovo Photo Master, McAfee LiveSafe (30-day trial), Adobe Photoshop software, Adobe Acrobat software, Cyberlink Power DVD, Chrome OS, Dropbox, Intuit Quickbooks, McAfee, MS Office, Windows, MS Works.

This is Premium Care - designed to delight you and make your life easier.