Product details
Call management with a single headset and volume control - ideal for customer service centres transitioning from desk phones to softphones and Unified Communications (UC), requiring users to manage audio from two sources with one headset.
With the MDA100 QD series, you can seamlessly switch from desk phones to softphones without needing to invest in new headsets. These simple, intuitive switches allow customer service agents to manage audio playback from both a desk phone and a softphone without having to switch between headsets. They are designed to minimise interruptions, enabling your customer service representatives to focus on delivering exceptional customer experiences.
Type | Switch |
Item number | 39622090 |
Manufacturer | Poly |
Category | Headset Accessories |
Manufacturer no. | 8A7E2AA |
Release date | 31.10.2023 |
Type | Switch |
Connection A | Quick Disconnect (QD) |
Connection B | RJ9, USB-A |
Country of origin | China |
Manufacturer commitment | SBTi |
CO₂-Emission | |
Climate contribution |
Items per sales unit | 1 x |
30-day right of return
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Reviews & Ratings
Statutory warranty score
How often does a product of this brand in the «Headset Accessories» category have a defect within the first 24 months?
Source: Galaxus- 3.Sennheiser0,1 %
- 4.EPOS0,2 %
- 4.Poly0,2 %
- 6.Jabra0,4 %
- 6.Kuando0,4 %
Statutory warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Galaxus- 1.Jabra0 days
- 1.Poly0 days
- 3.Yealink1 day
Return rate
How often is a product of this brand in the «Headset Accessories» category returned?
Source: Galaxus- 3.Sennheiser1,9 %
- 5.FreeVoice2,2 %
- 6.Poly2,9 %
- 7.EPOS4 %
- 8.Jabra5,4 %