Call management with a single headset and volume control - ideal for customer service centres transitioning from desk phones to softphones and Unified Communications (UC), requiring users to manage audio from two sources with one headset.

With the MDA100 QD series, you can seamlessly switch from desk phones to softphones without needing to invest in new headsets. These simple, intuitive switches allow customer service agents to manage audio playback from both a desk phone and a softphone without having to switch between headsets. They are designed to minimise interruptions, enabling your customer service representatives to focus on delivering exceptional customer experiences.