Poly Sync 20

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Product details

Focus on what is being said and ensure that echoes and noise are avoided during meetings, thanks to the intelligent array of multiple microphones. With the powerful speaker, both you and participants at a remote location can be heard crystal clear.

With a programmable button, you can access your favorite function at the touch of a button: play/pause music, redial the last number, or activate the voice assistant – it's entirely up to you. What is the call status? You will be able to see it clearly from a distance thanks to the well-visible indicator light. The internal battery is ready for use with up to 20 hours of runtime when fully charged. You can even use it to charge your smartphone via USB.

Key specifications

Conference device type
Speakerphone
Signal transmission
BluetoothCableUSBWireless
External connections
USB
Conference unit Equipment
Hands-free kit
Item number
14102631

General information

Manufacturer
Poly
Category
Conference devices
Manufacturer no.
216868-01
Release date
9.11.2020
External links

Colour

Colour
Black

Conference device properties

Conference device type
Speakerphone
Conference unit Equipment
Hands-free kit
Signal transmission
BluetoothCableUSBWireless

Camera properties

Microphone type
Mono
Microphone range
2 m

Connections

External connections
USB
Phone connection
USB

Operating system

Operating system compatibility
Windows

Battery properties

Battery type
Li-ion

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
Protective cover, carrying strap

Product dimensions

Length
9.50 cm
Width
18.20 cm
Height
3.40 cm
Weight
350 g

Package dimensions

Length
21 cm
Width
18.40 cm
Height
5.50 cm
Weight
546 g

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Conference devices» category have a defect within the first 24 months?

Source: Galaxus
  • 1.Jabra
    0,5 %
  • 2.Logitech
    0,8 %
  • 3.Poly
    1 %
  • 4.OWL
    1,5 %
  • 5.Yealink
    2,2 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Poly
    Not enough data
  • 1.Jabra
    3 days
  • 1.Logitech
    3 days
  • 3.Kandao
    7 days
  • 4.OWL
    8 days

Return rate

How often is a product of this brand in the «Conference devices» category returned?

Source: Galaxus
  • 3.Dell
    2,3 %
  • 3.OWL
    2,3 %
  • 5.Logitech
    3,8 %
  • 6.Yealink
    4,8 %
  • 7.Poly
    4,9 %
Source: Galaxus