Questions about Jabra Evolve 65e MS Duo

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Anonymous

3 years ago

Can the cables be rolled up when not in use, or do they just dangle around? Thank you!

1 answer

polini

3 years ago

Cables are not rolled up, they are connected with a magnet at the front! When a call comes in, it vibrates in the neck, and if you take the headphones off, the call is picked up! I use the headphones every day in my home office! I can recommend them! Regards Sani

Anonymous

4 months ago

Hello everyone, what is the difference between this product and Jabra Evolve 65e UC Duo?

1 answer

Galaxus

4 months ago

Helpful answer

The main difference between the two models lies in the certification and the preconfigured settings for various communication platforms. - Certification: One model is optimised for Microsoft Teams (MS), the other for Unified Communications (UC) such as Skype for Business, Zoom or other UC platforms. - Settings: The MS variant is specifically tuned for Microsoft Teams, while the UC variant is configured for a wider range of communications applications. - Functionality: Both models offer plug-and-play functionality and can be used wirelessly with a USB-A connection. The basic functions such as volume control and stereo sound are identical. - Compatibility: Both headsets work with most common communication applications, but the MS version offers special features for Microsoft Teams. The differences therefore mainly concern the software integration and not the hardware.

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Doris Rinert

4 years ago

Is the connection a USB A?

1 answer

Anonymous

4 years ago

Hello. Yes USB A port

p.zaugg

4 years ago

are there any replacement rubbers for the headphones?

1 answer

chhasenfratz

4 years ago

There are three sizes of ear elastics supplied. However, there is only one pair per size.

Tailsyyy

4 years ago

I've been using the headset every day for about a month and I have to admit: I like it a lot. There is only one thing that bothers me a little. When I have connected the USB dongle to the PC and at the same time via Bluetooth with the mobile phone and then receive a call via Teams (ported numbers), my headset automatically answers the call. I have deactivated the automatic call acceptance when the magnetic contact is disconnected. Has anyone else had a similar experience and possibly even found a way to work around this? Unfortunately, I haven't found a way by just googling and pending support requests.

1 answer

Olivia Schewtschenko

4 years ago

I also had to search for a long time, but came across this thread where people report similar problems: https://techcommunity.microsoft.com/t5/microsoft-teams/teams-auto-answering-while-in-a-call/m-p/2406228 Apparently there is no solution for this yet and the cause is also not clear. Maybe one of these solutions will help: - Switch off Bluetooth on the mobile phone - Deactivate Teams notifications on the mobile phone - Update Teams As far as I can tell, the problems often originate with Microsoft and not with Jabra. I hope your problem can be solved this way.