It was an error on our part. Thank you for pointing this out, we were able to correct the error and enter 5 years, but this only applies in the Swiss shop.

HDDs are packed as standard from the factory in an anti-static bag. We then take care of secure, padded delivery to the end customer.

I've also had them running at 50 degrees for some time, but you should bear in mind that this may have a negative effect on the lifespan. Alternatively, you could just leave the HDD housing open?

During the first two years, we will handle the warranty. After that, the hard drive can be reported & sent in via the manufacturer should a warranty claim arise.

The Toshiba MG10ACA20TE hard drive is generally suitable for use in a Synology 923+ because it uses the standard SATA interface and a 3.5-inch form factor, which are generally compatible with Synology devices. However, it is not explicitly listed on the Synology compatibility list, which means that you may not receive official support or warranty from Synology. For use as a Plex server for films and series, the hard drive offers good performance characteristics with its high capacity of 20 TB and a speed of 7200 RPM.

I've been running it in a 1618+ alongside a few smaller discs since September 2023. Everything OK so far.

After the expiry of 2 years, you must contact the manufacturer directly for warranty claims.

Hello I have installed five of these in my Synology DS1522+. They run smoothly and quietly, even though they are not on the Synology compatibility list.