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14-day cancellation right
30-day right of return
30-day right of return
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Reviews & Ratings
Statutory warranty score
How often does a product of this brand in the «Headphones» category have a defect within the first 24 months?
Source: Galaxus- 29.AKG1,6 %
- 30.Koss1,7 %
- 30.Sonos1,7 %
- 32.Denver1,8 %
- 32.Intenso1,8 %
Statutory warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Galaxus- 76.Suunto10 days
- 77.Technics12 days
- 78.Fairphone13 days
- 79.Aiaiai17 days
- 80.Sonos23 days
Return rate
How often is a product of this brand in the «Headphones» category returned?
Source: Galaxus- 85.AKG Pro4,1 %
- 85.QCY4,1 %
- 85.Sonos4,1 %
- 88.Shure4,2 %
- 89.Audio-Technica4,3 %
Source: Galaxus