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Sonos One Gen2 (Airplay 2, Wi-Fi)

Sonos One Gen2

Airplay 2, Wi-Fi


Question about Sonos One Gen2

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Weinschnüffler

6 years ago

As soon as I say "Alexa, play Spotify"... comes "Your Spotify account does not support streaming on this device". Does anyone know how to fix this?

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hambureger12

6 years ago

Hello Christmas Snoopers

What kind of smartphone do you use? Does it work without voice control?
Could you check if the following steps have been done:
1. set up your Alexa device with the Amazon Alexa app. 2. go to Settingsthen Music & Media and connect your Spotify account.
Go to Settings, then Music & Media and connect your Spotify account. 3.
Tap Choose preset music services and select Spotify.