Hi,

on our support page you will find instructions on what to do if you have lost the charging case or an earphone?

Sony Support EN

Hello Sony Support EN
Thank you for your message. It is true that on your support page it is already written what can be done. The problem is that it doesn't show me any dealers in Switzerland (as well as in the rest of Europe). Am I doing something wrong? Or is it the idea that I should send my headphones to a dealer in England?

https://www.ebay.ch/itm...

It's best not to think about it too long and buy a new pair of headphones, you'll only get annoyed... I searched for a long time and found the same problem in several forums without a solution. I don't get any support from Digitec - sustainability doesn't really seem to be an issue...