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ASUS TUF Gaming A15 RTX 4070 (15.60", AMD Ryzen 9 7940HS, 16 GB, 1000 GB, CH)

ASUS TUF Gaming A15 RTX 4070

15.60", AMD Ryzen 9 7940HS, 16 GB, 1000 GB, CH


Question about ASUS TUF Gaming A15 RTX 4070

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Anonymous

1 year ago

Hello Together I bought this laptop and have nothing but problems with it. Specifically: bluescreens without end. I always get bluescreens when I want to get a bit more "performance". That is, it runs without problems when only the desktop window is open (although it has also crashed after the laptop was in sleep mode and I logged in). However, as soon as I want to open other programmes, it has problems and crashes (not to mention games) or displays a blue screen. The bluescreens always have different codes. What I have done: I re-installed Windows, updated all drivers and also the manufacturer-specific programmes/drivers as well as a Windows error diagnosis (without success). I am a bit desperate... I also suspect that it's the CPU, but that's just a guess. I would be very happy for any help. Greetings

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Jason Lai Wai

1 year ago

Since you have already tried reinstalling Windows and updating the drivers, I would give you the tip of resetting the BIOS to factory settings. However, it is also possible that there is a hardware fault. To open a service case, you can use this link: https://www.galaxus.ch/de...