Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Logitech G G635 (Cable)

Logitech G G635

Cable


Question about Logitech G G635

avatar
valerioc

4 years ago

I bought the headset hoping that everything would work properly. When I play Fortnite, I regularly have audio interruptions (for several minutes) where I can't hear my colleagues, but they can hear me. When I play with a 30 franc Plantronics headset, everything works fine. Does anyone know what the problem could be? Both are connected via USB.

Avatar
avatar
mouriis

4 years ago

Have you ever tried uninstalling Fortnite?
No, seriously, do you have Logitech driver software installed?
Did you keep an eye on your tasks when you had the audio interruptions?
Is the headset still running during the interruptions (i.e. are the LEDs on)? -> if not, try another USB port
Speaking of USB port, is the headset connected directly to the PC or via USB hub?
These are all things you could try to fix.
I've had the headset for about a year now, use it several times a week and rarely if ever had any problems with it....