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HP G5 Universal Dock (USB-C, 10 Ports)
EUR109,–

HP G5 Universal Dock

USB-C, 10 Ports

Question about HP G5 Universal Dock

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Damon96

1 year ago

I connect two 27" Dell monitors with DP to my docking station and connect the USB-C cable to the laptop. Now I have a sharp resolution of 2160x1440 on one monitor, a maximum resolution of 2048x1080 on the other and flickering in the picture. I have already updated the firmware of the docking station. What could be the reason for this?

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Anonymous

1 year ago

This is almost certainly due to the "High Resolution mode" not being switched on if you are using an HP laptop - this can be activated in the BIOS: https://support.hp.com/us-en...

The bandwidth of the dock (or the USB-C bus) is too small in normal mode to handle two parallel 4K resolutions.

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Anonymous

1 year ago

Hello Damon96
Have you already tested or replaced the DP cables? This could be due to the cable...