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Samsung Galaxy Buds Live (ANC, 5.50 h, Wireless)

Samsung Galaxy Buds Live

ANC, 5.50 h, Wireless

Question about Samsung Galaxy Buds Live

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Chiara3107

4 years ago

I received my buds today. However, I cannot connect both Buds together. Is this an error? Perhaps I have paired them incorrectly. (With Bluetooth they are also two different "devices").

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Samsung Electronics GmbH

4 years ago

Samsung Electronics GmbH
Hello,
this sounds unusual. When pairing, the two should connect together. Please contact our technical support colleagues about this. They can be reached at 06196 77 555 77.
Best regards from Schwalbach,
Your Samsung Service Team
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Bohna35

4 years ago • purchased this product

purchased this product
Did you tighten both buds at the same time? I've had the buds for a while. 1-2 years. Never had the problem. For me, it always pairs both at the same time, even if I only have one in my ear. If you haven't tried it yet, I would delete the buds from the list and connect them again.