365 Fragen für die lösungsorientierte Kommunikation in Organisationen
German, Lara de Bruin, 2019Product details
Executives, HR managers, team leaders, and coaches who work solution-oriented aim to guide their conversation partners' thoughts away from the problem and towards the desired future. They ask their colleagues and employees if they experience times when things are going well and the problem does not occur. The 365 questions in the question fan assist executives, HR managers, and team leaders in solution-oriented communication. The fan serves as a tool to develop a sense for questioning techniques and the structure of conversations. The organization of the question fan allows for quick identification of the appropriate questions for specific situations. The questions reflect the diverse situations that executives and HR managers face in organizations, such as job interviews, development discussions, absenteeism, return-to-work conversations, conflict resolution, and termination discussions, as well as conversations about corporate goals, strategy development, and collaboration in the board. Additional questions address situations that often need to be tackled together with executives and team leaders, such as team conflicts, team relationships, team overload, team successes, and conversation culture. The questions are deliberately phrased to implicitly carry the assumption that things will improve again. The goal is to activate colleagues' and employees' ability to find solutions to their problems on their own.
Subtopic | Human Resources Management (HRM) |
Language | German |
Author | Lara de Bruin |
Year | 2019 |
Number of pages | 62 |
Book cover | Paperback |
Item number | 14432827 |
Publisher | Hogrefe |
Category | Reference books |
Release date | 25.2.2019 |
Subtopic | Human Resources Management (HRM) |
Language | German |
Author | Lara de Bruin |
Year | 2019 |
Number of pages | 62 |
Edition | 1 |
Book cover | Paperback |
Height | 150 mm |
Width | 70 mm |
Weight | 97 g |
Length | 15.50 cm |
Width | 7 cm |
Height | 1.30 cm |
Weight | 97 g |
Compare products
Goes with
Reviews & Ratings
Statutory warranty score
How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?
Source: Galaxus- 42.Deutsche Bibelgesellschaft0,1 %
- 42.Econ0,1 %
- 42.Hogrefe0,1 %
- 42.Penguin Random House0,1 %
- 42.Piper0,1 %
Statutory warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Galaxus- HogrefeNot enough data
- An der RuhrNot enough data
- AnacondaNot enough data
- AristonNot enough data
- Avery Publishing GroupNot enough data
Unfortunately, we don't have enough data for this category yet.
Return rate
How often is a product of this brand in the «Reference books» category returned?
Source: Galaxus- 17.Pocket0,4 %
- 21.Carl Auer0,5 %
- 21.Hogrefe0,5 %
- 21.Junfermann0,5 %
- 21.Kohlhammer0,5 %