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365 Fragen für die lösungsorientierte Kommunikation in Organisationen

German, Lara de Bruin, 2019
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Product details

Executives, HR managers, team leaders, and coaches who work solution-oriented aim to guide their conversation partners' thoughts away from the problem and towards the desired future. They ask their colleagues and employees if they experience times when things are going well and the problem does not occur. The 365 questions in the question fan assist executives, HR managers, and team leaders in solution-oriented communication. The fan serves as a tool to develop a sense for questioning techniques and the structure of conversations. The organization of the question fan allows for quick identification of the appropriate questions for specific situations. The questions reflect the diverse situations that executives and HR managers face in organizations, such as job interviews, development discussions, absenteeism, return-to-work conversations, conflict resolution, and termination discussions, as well as conversations about corporate goals, strategy development, and collaboration in the board. Additional questions address situations that often need to be tackled together with executives and team leaders, such as team conflicts, team relationships, team overload, team successes, and conversation culture. The questions are deliberately phrased to implicitly carry the assumption that things will improve again. The goal is to activate colleagues' and employees' ability to find solutions to their problems on their own.

Key specifications

Subtopic
Human Resources Management (HRM)
Language
German
Author
Lara de Bruin
Year
2019
Number of pages
62
Book cover
Paperback

General information

Item number
14432827
Publisher
Hogrefe
Category
Reference books
Release date
25.2.2019

Book properties

Subtopic
Human Resources Management (HRM)
Language
German
Author
Lara de Bruin
Year
2019
Number of pages
62
Edition
1
Book cover
Paperback

Product dimensions

Height
150 mm
Width
70 mm
Weight
97 g

Package dimensions

Length
15.50 cm
Width
7 cm
Height
1.30 cm
Weight
97 g

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  • 42.Deutsche Bibelgesellschaft
    0,1 %
  • 42.Econ
    0,1 %
  • 42.Hogrefe
    0,1 %
  • 42.Penguin Random House
    0,1 %
  • 42.Piper
    0,1 %

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  • 17.Pocket
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  • 21.Carl Auer
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    0,5 %
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    0,5 %
  • 21.Kohlhammer
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