Alexander Wohlwender analyzes the essential conditional factors of knowledge communication in relation to various forms of knowledge communication within a matrix organization. Knowledge and its communication are crucial success factors for knowledge utilization in the complex challenges of today's working world, and thus for the entire product development process. However, the detailed relationships between the conditional factors of knowledge communication and their connection to knowledge utilization have received little attention in complex organizational structures so far. The subject of investigation is a research and development department of an organization in the aviation industry.