Are you interested in the practical implementation of case management in hospitals or are you about to introduce it? Do you want to face this new challenge professionally and have practical questions answered, such as: What should be achieved with case management? How do you plan the introduction of case management? What competencies should case management possess? What tools and processes need to be designed and how? Where can IT be used effectively? How do you integrate case management into interdisciplinary teams and networks? To answer these and other questions, the authors draw on their many years of practical experience. Examples and tips, as well as a look at future challenges in case management, complete this practice-oriented guide.