Systematische Verbesserung von Prozessen für IT-Dienstleistungen
German, Violet Zeller, 2018More than 10 pieces in stock at supplier
Product details
This paper presents an approach for IT organizations to systematically improve processes for the delivery of IT services. It demonstrates how IT organizations can independently analyze their derived target metrics and identified causal relationships, as well as their IT service delivery, by implementing seven identified core IT service processes.
topic | Technology & IT |
Language | German |
Author | Violet Zeller |
Year | 2018 |
Number of pages | 279 |
Book cover | Paperback |
Item number | 8291727 |
Publisher | Apprimus |
Category | Reference books |
Release date | 6.3.2018 |
topic | Technology & IT |
Language | German |
Author | Violet Zeller |
Year | 2018 |
Number of pages | 279 |
Book cover | Paperback |
CO₂ emissions | 0,35 kg |
Climate contribution | EUR 0,12 |
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