Parent-teacher meetings are becoming increasingly difficult. The parent-teacher day is driving me to my last nerve. Challenging conversations with parents are on the rise. Violent students, the pressure from the G8 system, or discussions about transitions: conflicts with parents are now a daily occurrence in schools. The team from the Querenburg Teacher Training Institute shows you how to cope with the stresses surrounding difficult parent conversations and how to communicate with parents effortlessly. First, the experienced trainers provide all the background information on the topic, clearly summarized and easily explained. They then demonstrate how to properly prepare for parent meetings, handle them confidently, and avoid conflicts. The book and CD include numerous practical tips, as well as customizable templates and checklists.