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Authentisch verkaufen

German, Göran Hajek, Hans Vialon, 2008
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Product details

There are many sellers who are very successful, even though they disregard the rules of sales rhetoric. What makes them so successful? They convince through originality and their credibility – they are authentic. This is innate to all of us but is often buried under various influences in life. When sellers manage to regain their authenticity, they become more successful. The individual core of their personality then comes to the forefront. In the book by Hans Vialon and Göran Hajek, sellers learn how to achieve this. The authors also explain what authenticity entails and why it is irreplaceable in sales for gaining customer trust. They provide deep psychological insights that help sellers identify and gradually resolve their internal bottlenecks for sales success. Checklists and exercises assist in this process.

Key specifications

Language
German
Author
Göran HajekHans Vialon
Year
2008
Book cover
Hard cover

General information

Item number
7969715
Publisher
Wiley VCH
Category
Reference books
Release date
7.3.2018

Book properties

Language
German
Author
Göran HajekHans Vialon
Year
2008
Book cover
Hard cover

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Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • 64.Reinhardt Ernst
    0,3 %
  • 64.Thames & Hudson
    0,3 %
  • 64.Wiley VCH
    0,3 %
  • 73.Kösel
    0,4 %
  • 73.Simon & Schuster
    0,4 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Wiley VCH
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
    Not enough data
  • Ariston
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  • Avery Publishing Group
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • 48.Oxford University Press
    0,9 %
  • 48.Reinhardt Ernst
    0,9 %
  • 48.Wiley VCH
    0,9 %
  • 53.Campus
    1 %
  • 53.Piper
    1 %
Source: Galaxus