Change is the only constant, especially in the use of information technology. It is also the central concern of the second edition of this work on Business Engineering, which addresses the important question of how a company from the industrial age can successfully transform into a real-time enterprise in the connected economy: What business strategies will be successful in the future? How can these strategies be implemented in processes? What requirements must be placed on the technical realization in information and communication systems? How can we foster a culture of change?

The first part of the book is dedicated to the fundamentals of the St. Gallen approach to Business Engineering. The second part summarizes various approaches from applied research on Business Engineering, analyzes business models of the information age, identifies drivers of change, and provides tools for change processes. The book presents options for change-makers and action options for business success in the connected economy and aims to inspire active participation in this transformation.