Women are still scrutinized more critically in the workplace, with missteps and uncertainties being attributed to them more quickly. The authors are experts in the field of business etiquette. They show you how to present yourself professionally and stylishly in all business situations, leaving a lasting impression. Each chapter is complemented by numerous exercises, training sessions, and lists of dos and don'ts. Topics include: first impressions, greetings and forms of address, communication with clients, business dress code for women, business meals: eating and drinking with ease, preparing for and conducting meetings.