When can I negotiate with my opponent and when must I fight? Eight exciting examples from politics, business, and private life illustrate how heated negotiations can become. Whether it's about the Taliban or a fiercely contested divorce: Robert Mnookin, drawing from his extensive consulting experience, understands conflicts of all sizes and provides you with practical guidelines. "A manifesto for pragmatists." - New York Times "A rarity in professional literature: a book you can't put down." - Harvard Negotiation Law Review.