A well-crafted organizational consulting service is based on solid scientific foundations and employs clearly articulated methods. In this book, Joana Krizanits brings together the fundamental ideas from the action research approach by Kurt Lewin and the inspiring tools of systemic consulting. The result is a compact guide for systemic organizational consulting that leads both practitioners and beginners through the consulting process: from clarifying the assignment to data collection and analysis, the diagnostic report, and the feedback workshop. The author keeps the big picture in mind—such as the development of consulting architectures and processes or the design of workshops and group processes—while also conveying the implementation in detail: targeted conversation management, directing one's own attention, circular questioning, and making observations.