In this guide, Rainer Sachse encourages you, based on clarification-oriented psychotherapy, to contribute to mutual understanding and sustainable compromises in conflicts and disputes, both privately and professionally. Conflicts play a central role in everyone's life: they arise between colleagues, between employees and bosses, among friends, in families, and in partnerships. It is written for anyone who experiences conflicts in daily life and work and wants to resolve them constructively. It is also suitable for mediators, moderators, and conflict resolvers.

From the content: What is a conflict? How can one deal constructively with conflicts? How are conflicts resolved? How can sustainable compromises be found? What can two interaction partners do to achieve good conflict resolution? And when does a moderator help? The author, Prof. Dr. Rainer Sachse, is a psychological psychotherapist.