Contextual Design: Design for Life, Second Edition, describes the core techniques needed to deliberately produce a compelling user experience. Contextual design was first invented in 1988 to drive a deep understanding of the user into the design process. It has been used in a wide variety of industries and taught in universities all over the world. Until now, the basic contextual design approach has needed little revision, but with the wide adoption of handheld devices, especially smartphones, the way technology is integrated into people's lives has fundamentally changed. Contextual Design V2.0 introduces both the classic contextual design techniques and the new techniques needed to "design for life," fulfilling core human motives while supporting activities. This completely updated and revised edition is written in a clear, informal style without excessive jargon and is the must-have book for any UX design library.