Change management in companies can only succeed when it is carried out with the people who operate within the organization. Only these individuals can imbue new structures with new life. However, they can also cause a transformation process to fail if they resist. The authors demonstrate in a very practical manner how to identify essential group dynamics processes, positively harness their forces, and keep destructive energies in check. They describe specific tools that responsible managers, consultants, and those affected by transformation processes can use to expand their behavioral repertoire. This book helps to demystify the events surrounding change management. A complete success! The authors finally bring group dynamics out of the realm of experts and clearly show that anyone who wants to manage change must understand—and utilize—the energy of interpersonal dynamics! Brigitta Lentz, Capital.