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Cross-Selling in Energieversorgungsunternehmen in Theorie und Praxis

Armin Baumgärtner, 2008
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Product details

The amendment of the Energy Industry Act has initiated the liberalization of the electricity supply market in Germany. In this process, Germany has chosen the maximum level of liberalization with the shortest implementation time. The Second Act on the Reorganization of Energy Industry Law has further tightened the framework conditions for the German energy industry. The new law provides for the unbundling of the business areas of energy supply companies. These provisions aim to prevent cross-subsidization between the individual business areas (network and sales). This separation of business areas, coupled with oversight by the Federal Network Agency, will have significant impacts on the supply industry. In addition to organizational adjustments, it is necessary to regulate the handling of so-called sensitive data within the company.

Key specifications

topic
Economy & Law
Author
Armin Baumgärtner
Year
2008
Book cover
Hard cover

General information

Item number
8548983
Publisher
Europäischer Hochschulverlag
Category
Reference books
Release date
22.4.2018

Book properties

topic
Economy & Law
Author
Armin Baumgärtner
Year
2008
Book cover
Hard cover

Voluntary climate contribution

CO₂ emissions
0,5 kg
Climate contribution
EUR 0,12

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
Legal concerns

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Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • Europäischer Hochschulverlag
    Not enough data
  • 1.Anaconda
    0 %
  • 1.Ariston
    0 %
  • 1.Avery Publishing Group
    0 %
  • 1.Beltz
    0 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

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  • Europäischer Hochschulverlag
    Not enough data
  • An der Ruhr
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  • Anaconda
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  • Ariston
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  • Avery Publishing Group
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • Europäischer Hochschulverlag
    Not enough data
  • 1.Avery Publishing Group
    0 %
  • 1.Beltz
    0 %
  • 1.Hachette
    0 %
  • 1.Hanser
    0 %
Source: Galaxus