In this checklist book, you will find work aids for daily and significant processes in the office. The most important checklists can also be downloaded and tailored to your personal needs. The responsibilities of assistants have continuously expanded in recent years: from appointment management to organizing business trips and events, to personnel selection and much more. At the same time, assistants must maintain an overview in a hectic and externally driven work environment. Checklists are effective organizational tools in this context. They support a structured approach and reflect the current status of tasks. The second edition has been fully updated and adapted to the latest requirements in the office.