When two people argue, a third party mediates! Disputes and violence among students burden school life, wasting time and nerves and spoiling the overall atmosphere. This new program provides a solution. Well-trained students help conflicting parties find their own solutions to their disputes: the students gain essential foundational knowledge about conflict behavior and communication skills, and learn the practice of mediation. They acquire social competencies and relieve the school environment as trained mediators. In this engaging training booklet, students will find all the important information and exercises, allowing them to quickly refresh their knowledge in mediation practice. Additionally, the booklet saves you from giving lectures and making copies. It contains comprehensive guidelines for mediator training, role plays, exercise ideas, and templates for worksheets.